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When implementing your new Digital ecosystem, there’s many different CRM (customer relationship management) platforms are available for eCommerce businesses, and the top options will depend on your specific needs and goals. Some popular CRM platforms for eCommerce include:
- Salesforce: Salesforce is a comprehensive CRM platform that offers a range of tools for ecommerce businesses, including sales and marketing automation, customer service, and analytics.
- HubSpot: HubSpot is a CRM platform that offers a range of tools for eCommerce businesses, including marketing, sales, and customer service. It also includes tools for website management, social media marketing, and lead generation.
- Zoho CRM: Zoho CRM is a CRM platform that offers a range of tools for ecommerce businesses, including sales and marketing automation, customer service, and analytics. It also includes tools for invoicing, project management, and lead management.
- Freshsales: Freshsales is a CRM platform that offers a range of tools for ecommerce businesses, including sales and marketing automation, customer service, and analytics. It also includes tools for lead management and social media integration.
- Pipedrive: Pipedrive is a CRM platform that offers a range of tools for ecommerce businesses, including sales and marketing automation, customer service, and analytics. It also includes tools for project management and lead management.
Ultimately, the best CRM platform for your ecommerce business will depend on your specific needs and goals. It may be helpful to speak to one of our experts and compare different options to determine which one is the best fit for your business.
